While this may seem like an obvious step, it's surprising how often swapping one battery for another can solve an issue with a peripheral device like a mouse or keyboard. If it does, then check to see if the batteries to the mouse are good or not. Upon restart, the system should detect your mouse again and re-install the device with the latest driver automatically.Īfter doing that, see if the problem returns or not. Locate the line for your specific mouse make and model, right-click over it and select 'Uninstall Device.' Confirm this selection when prompted and then restart the computer (hit ALT+F4 on your keyboard to do this without a mouse).

In the next window that pops up, look for the line reading 'Mice and other pointing devices' and click on the arrow beside it to expand your options for that line. Right-click over the Start button and select Device Manager from the list that appears. While you appear to have already done this, please try again, this time using the instructions below exactly, as this is the method Microsoft itself recommends you use to perform this task: Any idea what to do?Ī: According to research, this is a common bug for several Windows 10 users, and nearly all posts on the topic state that updating the driver for the mouse should solve the problem. I have also tried moving the device to a different USB drive but that also has not changed anything. I have checked the driver for my mouse and it appears to be up to date, but the mouse still freezes. Q: I am having a problem with my mouse cursor freezing and the only thing that seems to fix it is to force a computer shutdown and then restart.

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